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On the Desk

SERVICES

What DMG Can Provide For You

Operational Oversight

  • Leadership development

  • Sales management

  • Profit management and optimization

  • Maintaining our service-driven culture

  • Store standards

  • Vendor relations

  • Negotiate and manage contracts

  • Manage third-party engagement

  • Facility management

  • Business operations

  • Nurture relationship with customers

  • Business consulting and training/development

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Human Resource Management

  • Recruiting

  • All store team members are the responsibility of DMG

  • Performance management

  • Payroll processing and management

  • Workers' compensation management

  • Negotiate and manage team member benefits

  • Local, regional and national human resource compliance

  • Policy and procedure development and communication

  • Maintain the human resources Information Systems (HRIS)

  • Annual wage and compensation surveys

  • Manage and maintain competitive wage scales – exempt and non-exempt

  • Develop training support for initiatives

​Accounting & Financial Management

  • Accounts payable management

  • Accounts receivable management

  • Account reconciliations

  • Bank reconciliations

  • Oversee third-party engagement and license agreements

  • Manage contracts

  • Manage rebates and other income

  • Lease management

  • Vendor billing account set up and management

  • Weekly and monthly cash flow management

  • Weekly, monthly, quarterly, and annual reporting

  • Develop and communicate financial statements

  • Great Plains Software

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Store Operations Management

  • Store management development

  • Sales plan implementation

  • Net income optimization

  • Profit management and optimization

  • Foster a service-driven culture

  • Oversee and manage food safety requirements

  • Maintaining store standards and improving the in-store experience

  • Local vendor relationship management

  • Negotiate and manage expense agreements

  • Facility management

  • Loss prevention management

  • Asset protection management

  • Manage state-specific environmental fuel tank and pump requirements

  • Manage all state and local licensing requirements

  • Overall business operations

  • Oversee and manage age-restricted compliance requirements

  • Manage restaurant license agreements and ensure compliance

  • Nurture relationships with customers and communities

Category Management

  • Expertise includes food service, dispensed beverage, single-serve beverage, candy, snacks,  cigarettes and tobacco

  • Develop and manage category-specific business plans to include space management, cost management, category profit optimization, marketing, and promotion

  • Retail management

  • Manage primary supply chain relationships

  • Currently manage relationships with McLane, Chamber and Owens, Eby Brown, Core Mark, Sysco and Performance Food Group

  • Develop and manage secondary supply chain relationships

  • DSD vendors

  • National and local contract management

  • Negotiate and manage rebates and promotional activities

  • Develop and manage expense vendors

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Convenience

Elevating Convenience Store Excellence Convenience stores are vital community pillars. Today, ensuring a world-class experience for your customers is paramount. At our core, we focus on managing each store in your portfolio to be not only competitive but also profitable. Our tailored approach to managing convenience stores prioritizes immaculate spaces stocked with products tailored to local demographics. By curating retail offerings that match the area's needs, we enhance competitiveness while seizing opportunities to boost gross profits for every brand. Leveraging our team's expertise, industry insights, comprehensive reports, and real-time data, we vigilantly monitor performance, and consistently aim to elevate individual store income. Recognizing the multifaceted challenges of day-to-day store management—staffing, training, customer service, maintenance, stocking, marketing, and more—we stand by you. With our unwavering support, count on our experienced leadership to keep your team trained, focused, and adept at meeting daily demands all while providing elevated support that bolsters income.

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

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